Honda Safety Measure Recall Campaign
To valued Honda CB500FAK, CB500XAK & CBR500RAK Owner’s & User
As a precautionary measure, Boon Siew Honda Sdn. Bhd. will be carrying out a recall campaign to replace the ABS Modulator for affected Honda models due to deficiency of ABS operating system.
The campaign is to ensure that our customers will continue to enjoy the product to its fullest intended purpose.
The affected Chassis Number are as below:
| Model | Chassis Number | Production Year | Affected Unit |
|---|---|---|---|
Honda CBR500RAK | MLHPC6294K5100254 ~ MLHPC6297K5100278 | 8/1/2020 ~ 14/1/2020 | 25 |
Honda CB500FAK | MLHPC6396K5100013 ~ MLHPC6397K5100019 | 13/1/2020 ~ 13/1/2020 | 7 |
Honda CB500XAK | MLHPC6495K5100079 ~ MLHPC649XK5100269 | 4/7/2019 ~ 9/11/2019 | 150 |
Boon Siew Honda Sdn. Bhd. will ensure that all units involved in this recall campaign will be thoroughly checked and the affected parts will be replaced in compliance with Malaysia Regulations Standards.
For better understanding of this Recall Campaign, kindly refer Frequent Asked Questions (FAQ) as below.
Frequent Asked Questions
FAQ
When does the safety measure recall campaign start?
This campaign will begin from 2nd Oct 2021.
Which are the affected models?
Honda CB500FAK, CB500XAK and CBR500RAK.
Which part is affected?
ABS Modulator Set.
What are the defects?
Deficiency of ABS operating system.
What are the hazards?
Increases of stopping distance.
Why is this recall necessary?
The recall plan is to ensure the ABS System functioning well and enable customer to enjoy the products to its fullest intended purpose.
What is the improvement action?
Replace affected part with new ABS Modulator Set.
How long does it take for part replacement?
It takes approximately two (2) hours and forty (40) minutes to replace the new part (the duration may vary based on mechanic’s availability).
mechanic’s availability).
How much does it cost?
This campaign is free of charge (FOC) for the affected units.
How could I get to know whether my motorcycle was affected?
If you are the first owner, you will receive call or Customer Notification Letter from Boon Siew Honda’s Authorized Dealers.
For 2nd owner and onwards of the affected unit, please contact our Customer Careline at 1-800-88-3993.
Where should I go for the improvement action?
Please contact our Authorized Dealer to make an appointment for inspection & part replacement.
More Information
| Toll Free Customer Careline | 1-800-88-3993 |
| Authorized Dealer | Find a Dealer to make an appointment for inspection & part replacement. |
| Email Enquiry | enquiry@bswhonda.com.my |
| Operation Hours | Mondays to Thursdays: 9:00 a.m. to 12:35 p.m. & 1:35 p.m. to 5:00 p.m. Fridays: 9:00 a.m. to 12:30 p.m. & 2:30 p.m. to 5:00 p.m. |
