Honda Safety Measure Recall Campaign
To valued Honda ADV750LM Owner’s & User
As a precautionary measure, Boon Siew Honda Sdn. Bhd. (BSH) will be carrying out a recall campaign to update Electronic Control Unit (ECU) program for affected Honda models due to variances in the configuration of ECU program.
The campaign is to ensure that our customers will continue to enjoy the product to its fullest intended purpose.
The affected Chassis Number are as below:
|Model||Chassis Number||Production Year||Affected Unit|
JH2RH1090MK000005 ~ JH2RH109XMK000383
28/1/2021 ~ 3/8/2021
Boon Siew Honda Sdn. Bhd. will ensure that all units involved in this recall campaign will be thoroughly checked and the affected parts will be replaced in compliance with Malaysia Regulations Standards.
For better understanding of this Recall Campaign, kindly refer Frequent Asked Questions (FAQ) as below.
Frequent Asked Questions
This campaign will begin from 3 rd Jan 2022.
Electronic Control Unit (ECU) program
Inappropriate ECU program has been configured
Engine may stall or hesitates during starting
To ensure the Electrical system functioning well and enable customer to enjoy the products to its fullest intended purpose.
Update ECU program.
It takes approximately half an hour to update the ECU program (the duration may vary based on mechanic’s availability).
This campaign is free of charge (FOC) for the affected units.
If you are the first owner, you will receive call or Customer Notification Letter from Boon Siew Honda’s Authorized Dealers.
For 2nd owner and onwards of the affected unit, please contact our Customer Careline at 1-800-88-3993 or visit http://recallcampaign.boonsiewhonda.com.my to check the affected units.
|Toll Free Customer Careline||1-800-88-3993|
|Authorized Dealer||Find a Dealer to make an appointment for inspection & part replacement.|
|Operation Hours||Mondays to Thursdays: 9:00 a.m. to 12:35 p.m. & 1:35 p.m. to 5:00 p.m.|
Fridays: 9:00 a.m. to 12:30 p.m. & 2:30 p.m. to 5:00 p.m.