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Honda CB250R

Honda Safety Measure Recall Campaign For Honda CB250R

Boon Siew Honda Sdn. Bhd. is announcing a Product Preventive and Safety Measure Recall Campaign for all Honda CB250R Model to undertake preventive and safety measures. This Product Preventive and Safety Measure Recall Campaign will cover all the Honda CB250R Model purchased from Boon Siew Honda Sdn. Bhd. and/or its authorised dealers under the affected VIN Range as below:

Model VIN Range Affected Unit
Honda CB250R MLHMC52AXJ5000651 ~ MLHMC52A4J5001018 224

Kindly refer to the image below for checking your VIN (Chasis Number) whether under the affected VIN Range.

This Recall is due to circlip at mainshaft loosed from its groove which caused gear broken and engine abnormal noise. In worst scenario, it can result in rear wheel locked and engine stalls while in motion and this poses an accident hazard to the driver and other road users.

Boon Siew Honda Sdn. Bhd. ensures that every aforementioned Honda Model undergoing this campaign will be thoroughly checked and the affected part will be replaced in order to guarantee the safety of the rider and the optimum performance of the motorcycle.

Frequent Asked Questions

FAQ

This campaign is effective from 22nd July 2019.

Mainshaft assy.

Circlip at mainshaft loosed from its groove which caused gear broken. The circlip loosed from 2 reasons. Mainshaft holding jig in lathe process was inclined. Without noticing this inclination of jig, operator adjusted lathing program in attempt to rectify an NG dimension on mainshaft, resulted in a step near circle’s groove. At the process of circlip insertion, diameter of insert jig was too big. It caused circlip to be wide-opened and easier to be loosed.

During gear shifting to second gear (in both upshifting and downshifting), abnormal sound was heard from engine. In some cases, this can result in rear wheel locked and engine stalled.

It is a recall whereby customers’ safety might be at stake if this issue is not addressed immediately. If the defect occurs and the engine stalls while in motion, this poses an accident hazard to the rider and other road users.

Replace the affected transmission gear with new countermeasure unit of mainshaft assy.

Imported from International supplier.

It takes approximately 7 hours to replace the mainshaft assy (The duration may vary based on each Dealer mechanic’s availability).

No cost needed for the replacement of affected mainshaft assy.

The 1st hand owner will received Customer Notification Letter from Boon Siew Honda Authorised Dealers. For 2nd hand owner onwards, please contact our Toll Free Line at
1-800-88-3993 for more information.

Please contact our Toll Free Line at 1-800-88-3993 for making appointment of inspection and part replacement action.

More Information

Toll Free Customer Careline 1-800-88-3993
Email Enquiry enquiry@bswhonda.com.my
Operation Hours Mondays to Thursdays: 9:00 a.m. to 12:35 p.m. & 1:35 p.m. to 5:00 p.m. Fridays: 9:00 a.m. to 12:30 p.m. & 2:30 p.m. to 5:00 p.m.
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