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Honda CB500F & CBR500R [2013 -2015]

Honda Safety Measure Recall Campaign For Honda CB500F / CBR500R

Boon Siew Honda Sdn. Bhd. is announcing a Product Preventive and Safety Measure Recall Campaign for all Honda CB500/CBR500R Models to undertake preventive and safety measures. This Product Preventive and Safety Measure Recall Campaign will cover all the Honda CB500F / CBR500R Models purchased from Boon Siew Honda Sdn. Bhd. and/or its authorised dealers under the affected VIN Range as below:

ModelTypeVIN RangeAffected Unit
CB500FCB500FADMLHPC45B*D5002583 ~ MLHPC45B*D5005759349
CB500FDMLHPC45A*D5000416 ~ MLHPC45A*D5000577
CB500FAEMLHPC459*E5100001 ~ MLHPC459*E5100175
MLHPC459*E5100001 ~ MLHPC459*E5100175
CB500FEMLHPC459*E5100004 ~ MLHPC459*E5100210
MLHPC45A*E5100075 ~ MLHPC45A*E5100158
CBR500RCB500FADMLHPC44B*D5002673 ~ MLHPC44B*D5003761583
CBR500RDMLHPC44A*D5000001 ~ MLHPC44A*D5000166
CBR500RAEMLHPC449*E5100064 ~ MLHPC449*E5100213
MLHPC44B*E5100287 ~ MLHPC44B*E5100370
CBR500REMLHPC44A*E5100033 ~ MLHPC44A*E5100157
MLHPC449*E5100001 ~ MLHPC449*E5100311
CBR500RFMLHPC449*F5200026 ~ MLHPC449*F5200057

This Recall is in respect of the Fuel Level Gauge (Float Arm) which may lead to possible reading error in the fuel gauge meter, abnormal noise inside the tank or inability to start the engine. The reason as we have ascertained is due to the Fuel Level Gauge (Float Arm) holder which expands with the ambient temperature during hot weather and this reduces the holding point strength of the float arm. During rapid acceleration and deceleration of the motorcycle, the slushing movement of petrol in the tank may cause the float arm to detach from its holder. Boon Siew Honda Sdn. Bhd. ensures that every aforementioned Honda Model undergoing this campaign will be thoroughly checked and the affected part will be replaced in order to guarantee the safety of the rider and the optimum performance of the motorcycle.

Frequent Asked Questions

FAQ

This campaign is effective from 1st September 2015.

Honda CB500F / CBR500R.

Fuel Level Gauge (Float Arm).

Fuel Level Gauge float arm can easily detach due to changes in fuel wave and/or High  temperature happens inside tank in the summer. So, it affects to load reduction on Gauge  arm plastic holder.

The cause may lead to possible reading error in the fuel gauge meter, causes abnormal  noise inside the fuel tank or an inability to start the engine due to a short circuit.

It is a category “A” recall whereby customers’ safety might be at stake if this issue is not  addressed immediately. If the defect occurs and the engine stalls while in motion, this  poses an accident hazard to the rider and other road users.

Replace the affected Fuel Level Gauge (Float Arm) with new countermeasure unit.

Imported from International supplier.

It takes 1 hour to replace the Fuel Level Gauge (Float Arm). (The duration may vary based on each Dealer mechanic’s availability).

No cost needed for the replacement of affected Fuel Level Gauge (Float Arm).

The 1st hand owner will received Customer Notification Letter from Boon Siew Honda Sdn. Bhd.. For 2nd hand owner onwards, please contact our Toll Free Line at 1-800-88-3993 for  more information.

Please contact our Authorised Dealer at https://hondabigbike.com.my/dealer to make an  appointment for inspection & part replacement.

More Information

Toll Free Customer Careline 1-800-88-3993
Email Enquiry enquiry@bswhonda.com.my
Operation Hours Mondays to Thursdays: 9:00 a.m. to 12:35 p.m. & 1:35 p.m. to 5:00 p.m. Fridays: 9:00 a.m. to 12:30 p.m. & 2:30 p.m. to 5:00 p.m.
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