Recall Campaign Honda NSS300 Recall Campaign
Boon Siew Honda Sdn. Bhd. is announcing a Product Preventive and Safety Measure Recall Campaign for all Honda NSS300D/NSS300AD models to undertake preventive and safety measures. This Product Preventive and Safety Measure Recall Campaign will cover all the Honda NSS300D/NSS300AD models purchased from Boon Siew Honda Sdn. Bhd. and/or its authorised dealers under the affected VIN Range as below:
MLHNF049*D5000001 ~ MLHNF049*D5000064
This Recall is due to the swelling of fuel pump which may lead to possible stalling of engine or inability to start/re-start the engine. This swelling causes the obstruction of fuel flow in the clearance space between the fuel pump inlet cover and impeller resulting in reduced fuel flow or in some cases, a total obstruction of fuel flow.
Boon Siew Honda Sdn. Bhd. ensures that every aforementioned Honda Model undergoing this campaign will be thoroughly checked and the affected part will be replaced in order to guarantee the safety of the rider and the optimum performance of the motorcycle.
When does the safety measure recall campaign start?
This campaign is effective from 1st October 2016.
Which model was affected?
Honda NSS300D / NSS300AD model which manufactured between year 2013 and 2015.
What is the affected part?
What is the relevant defect?
The swelling of the fuel pump inlet cover resin depriving the clearance space, causes the obstruction of fuel flows into the clearance space.
What is the symptom of the defect?
Engine stalls while riding and unable to restart.
Why is this recall necessary?
It is a recall whereby customers’ safety might be at stake if this issue is not addressed immediately. If the defect occurs and the engine stalls while in motion, this poses an accident hazard to the rider and other road users.
What is the improvement action?
Replace the affected Fuel Pump with new countermeasure unit.
Where is the countermeasure Fuel Pump from?
Imported from International supplier.
How long does it take for the improvement action?
It takes 1 hour to replace the Fuel Pump (The duration may vary based on each Dealer mechanic’s availability).
How much does it cost for the improvement action?
No cost needed for the replacement of affected Fuel Pump.
How could I get to know whether my motorcycle was affected?
The 1st hand owner will received Customer Notification Letter from Boon Siew Honda Sdn. Bhd. For 2nd hand owner onwards, please contact our Toll Free Line at 1-800-88-3993 for more information.
Where should I go for the improvement action?
Please contact our Authorised Dealer at https://boonsiewhonda.com.my/contact-us/#map to make an appointment for inspection & part replacement.
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