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Recall Campaign Honda CB250R
Boon Siew Honda Sdn. Bhd. is announcing a Product Preventive and Safety Measure Recall Campaign for all Honda CB250R Model to undertake preventive and safety measures. This Product Preventive and Safety Measure Recall Campaign will cover all the Honda CB250R Model purchased from Boon Siew Honda Sdn. Bhd. and/or its authorised dealers under the affected VIN Range as below:
MLHMC52AXJ5000651 ~ MLHMC52A4J5001018
Kindly refer to the image below for checking your VIN (Chasis Number) whether under the affected VIN Range.
This Recall is due to circlip at mainshaft loosed from its groove which caused gear broken and engine abnormal noise. In worst scenario, it can result in rear wheel locked and engine stalls while in motion and this poses an accident hazard to the driver and other road users.
Boon Siew Honda Sdn. Bhd. ensures that every aforementioned Honda Model undergoing this campaign will be thoroughly checked and the affected part will be replaced in order to guarantee the safety of the rider and the optimum performance of the motorcycle.
When does the safety measure recall campaign start?
This campaign is effective from 22nd July 2019.
Which model was affected?
Honda CB250R.
What is the affected part?
Mainshaft assy.
What is the relevant defect?
Why is this recall necessary?
It is a recall whereby customers’ safety might be at stake if this issue is not addressed immediately. If the defect occurs and the engine stalls while in motion, this poses an accident hazard to the rider and other road users.
What is the improvement action?
Replace the affected transmission gear with new countermeasure unit of mainshaft assy.
Where is the countermeasure mainshaft assy from?
Imported from International supplier
How long does it take for the improvement action?
It takes approximately 7 hours to replace the mainshaft assy (The duration may vary based on each Dealer mechanic’s availability).
How much does it cost for the improvement action?
No cost needed for the replacement of affected mainshaft assy.
How could I get to know whether my motorcycle was affected?
The 1st hand owner will received Customer Notification Letter from Boon Siew Honda Authorised Dealers. For 2nd hand owner onwards, please contact our Toll Free Line at 1-800-88-3993 for more information.
Where should I go for the improvement action?
Please contact our Toll Free Line at 1-800-88-3993 for making appointment of inspection and part replacement action.
Toll Free Customer Careline |
Email Enquiry |
Operation Hours |
Mondays to Thursdays: 9:00 a.m. to 12:35 p.m. & 1:35 p.m. to 5:00 p.m.
Fridays: 9:00 a.m. to 12:30 p.m. & 2:30 p.m. to 5:00 p.m.
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