Recall Campaign Honda CB500F & CBR500R
Boon Siew Honda Sdn. Bhd. is announcing a Product Preventive and Safety Measure Recall Campaign for all Honda CB500/CBR500R Models to undertake preventive and safety measures. This Product Preventive and Safety Measure Recall Campaign will cover all the Honda CB500F / CBR500R Models purchased from Boon Siew Honda Sdn. Bhd. and/or its authorised dealers under the affected VIN Range as below:
This Recall is in respect of the Fuel Level Gauge (Float Arm) which may lead to possible reading error in the fuel gauge meter, abnormal noise inside the tank or inability to start the engine. The reason as we have ascertained is due to the Fuel Level Gauge (Float Arm) holder which expands with the ambient temperature during hot weather and this reduces the holding point strength of the float arm. During rapid acceleration and deceleration of the motorcycle, the slushing movement of petrol in the tank may cause the float arm to detach from its holder. Boon Siew Honda Sdn. Bhd. ensures that every aforementioned Honda Model undergoing this campaign will be thoroughly checked and the affected part will be replaced in order to guarantee the safety of the rider and the optimum performance of the motorcycle.
When does the safety measure recall campaign start?
This campaign is effective from 1st September 2015.
Which model was affected?
Honda CB500F / CBR500R.
What is the affected part?
Fuel Level Gauge (Float Arm).
What is the relevant defect?
Fuel Level Gauge float arm can easily detach due to changes in fuel wave and/or High temperature happens inside tank in the summer. So, it affects to load reduction on Gauge arm plastic holder.
What is the symptom of the defect?
The cause may lead to possible reading error in the fuel gauge meter, causes abnormal noise inside the fuel tank or an inability to start the engine due to a short circuit.
Why is this recall necessary?
It is a category “A” recall whereby customers’ safety might be at stake if this issue is not addressed immediately. If the defect occurs and the engine stalls while in motion, this poses an accident hazard to the rider and other road users.
What is the improvement action?
Replace the affected Fuel Level Gauge (Float Arm) with new countermeasure unit.
Where is the countermeasure Fuel Pump from?
Imported from International supplier.
How long does it take for the improvement action?
It takes 1 hour to replace the Fuel Level Gauge (Float Arm). (The duration may vary based on each Dealer mechanic’s availability).
How much does it cost for the improvement action?
No cost needed for the replacement of affected Fuel Level Gauge (Float Arm).
How could I get to know whether my motorcycle was affected?
Where should I go for the improvement action?
Please contact our Authorised Dealer at https://boonsiewhonda.com.my/contact-us/hondabigbike.com.my/dealer to make an appointment for Inspection & part replacement.
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